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All Emotions are Contagious

ALL EMOTIONS ARE CONTAGIOUS So you walk into an office and your boss is visibly unhappy about something. Or you are an athlete, and your team member is upset, or a fellow competitor starts to get under your skin. The probability that you will subsequently...

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The Science of Non Verbal Communication

THE SCIENCE OF NON VERBAL COMMUNICATION I have read for years that what we communicate non-verbally is about 90% of what the audience interprets. It was not until recently that I ran into the neuroscience to corroborate this widely-held view. In a study of...

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Workplace Athletes

WORKPLACE ATHLETES As someone who lives both in the business workplace and in the professional sports world, I often get asked what the similarities and differences are between the two. I have answered this question in many ways but now realize that the...

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Happiness Part 2

HAPPINESS PART 2 Last week, I offered a simple neurological definition of Happiness – the constant pursuit of eliminating fear in how we feel, think, and do. This week, let’s discuss where and how fear manifests itself so that you can recognize those...

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Gossip vs Constructive Feedback

GOSSIP VS CONSTRUCTIVE FEEDBACK Giving feedback continues to be one of the more challenging tasks for many leaders. Recipients struggle with the process just as much, as emotional temperatures typically rise during the process. It is my contention that the...

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Power of Appreciation

POWER OF APPRECIATION This is by no means a new topic. Who can really argue that showing appreciation to others – friends, family, coworkers, employees and others – is not a good thing? So why is it still an issue we see recurring in exit interviews of...

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Performance Barriers

PERFORMANCE BARRIERS Last week I spoke at my last two events for the year.  The Q&A and discussion for each event I speak at is unpredictable and at one of the events, I got several questions regarding this topic of performance barriers. First, the context. I have...

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Changing Your Emotional Temperature

Last week, I introduced the concept of taking one’s emotional temperature at a specific time each day to gauge where you are, what led you to this state, and how it may impact the rest of your day. So the next question is, now what? The next step is to change your...

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